Clarity
Changes Everything.
Most workplaces aren’t short of information.
But they’re short of meaning.
We help organisations communication in a way that people understand, trust and act on.
Hiyu is a UK-based internal communication consultancy specialising in leadership communication, employee engagement and communication strategy for complex organisations.
Organisations I’ve worked for or with include
Communication isn’t failing. It’s overloaded.
Most workplaces aren’t short of information. They’re short of clarity.
Most organisations produce huge amounts of information, yet people still feel unsure, disconnected or out of the loop.
The issue isn’t effort. It’s clarity.
We help organisations shape communication that cuts through the noise and gives people what they really need: context, confidence and a sense of direction.
Our Philosophy.
Good communication isn’t about saying more. It’s about making meaning clear.
Human-Centric
Good communication treats people as adults. Tone, empathy and honesty shape how messages land and how confident people feel acting on them.
Clarity-Led
Information isn’t the same as understanding. We focus on making meaning clear so people know what matters, why it matters and what happens next.
Bridging the Gap
What leaders say and what employees hear aren’t always the same thing. We close that gap with communication that carries the message — not the noise.
Services Tailored to Your Needs.
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Strategy & Audit
Clear communication starts with a clear picture.
We analyse your channels, messages and insights to understand what’s working, what’s drifting and where clarity needs strengthening.
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Content & Creative
Messages only matter if people understand them.
We create communication that is simple, human and built for busy workplaces — making meaning unmistakable and easy to act on.
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Leadership Communication
When leaders communicate well, everything follows.
We help leaders express direction clearly, handle change with honesty and build the confidence people need to move with purpose.
Navigating Change & Transformation.
Change is inevitable. Confusion isn’t.
Restructures, new ways of working and major shifts create uncertainty — not because people resist change, but because they don’t yet understand it.
We help organisations communicate change with clarity and calm.
The aim is simple: reduce noise, steady confidence and give people a clear sense of what happens next.
The Ecosystem of Engagement.
Engagement isn’t created by channels.
It’s created by alignment.
Clear communication only works when leadership, culture and technology support it.
When these elements pull in different directions, people feel confused or disconnected — no matter how good the messages are.
We help organisations strengthen the system behind the communication so clarity can actually take hold.
Our Methodology
We don't guess. We follow a rigorous process to ensure every campaign delivers measurable value to your organisation.
Listen and Learn
We start by understanding your context through interviews, insight and diagnostics. The aim is to to uncover what people really need in order to move with confidence.
Design and Plan
We build a communication strategy shaped around your priorities, your people and the outcomes you want to achieve.
Create and Execute
We bring the plan to life with messages, campaigns and leadership communication designed for clarity, pace and impact.
Measure and Refine
We track what lands, what drifts and where to improve — making sure clarity is sustained, not just achieved once.
The Impact of Clear Communication.
When communication is clear, people work with more confidence.
And when confidence rises, so does performance.
91%
Trust in Communications
Employees trust communication more when messages are consistent, honest and easy to understand.
2x
Innovation Rate
Teams with clear goals and high-quality communication solve problems faster and experiment more confidently.
21%
Profitability
Highly engaged teams deliver stronger performance — clarity helps turn attention into action.
Our Latest Thinking
Clear communication depends on clear thinking.
Our articles explore the ideas shaping modern work — from leadership and culture to technology and the way people make sense of change.
Each piece offers a practical, human perspective designed to help organisations communicate with more clarity, confidence and insight.
Ready to bring more clarity to your communication?
If you’d like to explore how clearer thinking and better communication could support your organisation, we’d be happy to talk.
Clear thinking is a leadership skill.
A reflective essay on metacognition and how leaders make sense of their thinking in an AI-shaped world. A piece about awareness, judgement and better decisions.