Articles.

Writings about internal communication strategy, leadership messaging, employee experience and workplace culture. For comms leaders, HR professionals, and anyone curious about how organisations speak to themselves.

Rich Rich

The Thinking Leader: Metacognition in the Age of AI

New thinking requires new habits.
This piece explores why the leaders who thrive with AI aren’t just tech-savvy — they’re thought-savvy. A look at metacognition as a modern leadership skill, and how clearer thinking leads to clearer communication.

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Rich Rich

Don’t Let The Robots Write Alone

AI can write. But can it communicate?
A practical, human take on how communicators can partner with AI without losing tone, trust or editorial integrity. Guidance on keeping content clear, credible and unmistakably human.

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Rich Rich

The New Communicator: Human-Led, AI-Supported

What does the future of internal communications look like? This forward-thinking piece introduces a new model for communicators—where AI provides speed and scale, but humans bring the strategy, empathy, and narrative judgment that matter most.

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Rich Rich

Is Purpose a Luxury?

Is purpose just another buzzword—or the beating heart of a connected workplace? This article unpacks what organisational purpose really means, how it’s communicated internally, and whether true alignment is only available to companies with privilege and bandwidth.

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Rich Rich

The Quiet Power of Staying

Not all change comes from moving on.
A reflective essay on the people who choose to stay — how consistency, presence and long-term leadership create the conditions for deeper, steadier change.

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Rich Rich

Purpose At Work

Purpose isn’t a slogan. It’s what makes work matter. This piece explores how employees connect to meaning – and what leaders need to do about it.

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Rich Rich

Employee Engagement And Behaviour Change

What does engagement really mean if no one changes how they behave? This piece explores why comms that drives action matters more than comms that scores well — and how to influence behaviour without sounding like a poster.

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